Phone lines and Blinx form are not on in the afternoon on the 10/09/2026 for staff training. Don’t Ignore an irregular heatbeat ! Medication Wastage – only order what you need Flu Vaccinations The Living Well Service is back, please see below for all the thing you can do through them or go to WWW.CWP.NHS.UK/LIIVINGWELLSERVICE Healthier West Wirral PCN Cervical Screening Education Event Family Health and Wellbeing day on the Woodchurch 28th of July At Myrtle Group Practice we are involved in clinical research
Enhancing navigation and triage processes
The modern general practice model moves away from the 8am phone call queue and ‘first come, first served’ process for allocating appointments.
Instead, the model requires consistent structured information to be collected at the point of contact – to let the practice know about symptoms, ask a question, make a request or follow up about something – with patients either providing this information via an online form or to reception staff who capture the information about their needs.
Patient needs can then be consistently assessed and prioritised (triaged), allowing practices to provide patients with the most appropriate care or other response, from the right member of the practice team, including signposting or referring patients to other appropriate services.
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Published: 8 September 2026
Hi we are sorry but our phone lines and Blinx forms will be be close on the afternoon of the 10th of September for staff...
Published: 21 August 2026
Don’t ignore an irregular heartbeat! Atrial fibrillation (AF) is a common heart rhythm condition above the age of 50 that increases your risk of stroke....
Published: 20 August 2026
Only order what you need. Every medicine ordered but not used can become unnecessary waste — and that can add costs and put pressure on...