Prescriptions

Ordering repeat prescriptions

You can order prescriptions online via NHS App or by logging into PATCHS. For medication queries, use the PATCHS Administration option. Order medications seven days before running out and only request what you need. Nominate a pharmacy for electronic prescriptions via the NHS app or by calling the surgery. Prescriptions will be processed within 48 hours, following this please contact your pharmacy directly. We cannot take prescription requests by phone. If you lack internet access, use the written request form in the practice’s prescription box.

Please note, we can NOT take any prescription requests over the telephone.

To download our Prescription Request form, click Repeat Prescription request.

ADHD Medication prescribing

We recently reviewed our ADHD prescribing policy to maintain high standards of care and safety.

Patients prescribed ADHD medication must have a 6-month review, including a physical check-up. We do not provide this service. It’s crucial to attend your Specialist ADHD clinic appointments for this purpose.

Please contact the relevant clinic if needed: Community Paediatrics (0151 514 2526) for children, or CWP (0300 303 3157) for adults.

We no longer prescribe medication for patients under 18 attending private ADHD clinics. Parents seeking new assessments should contact their child’s school directly.

Prescribing of Benzodiazepine and related medications for flying/procedures

Heswall & Pensby Surgery has taken the decision not to prescribe Benzodiazepine and related medications such as diazepam in cases where the there is a fear of flying. We also do not prescribe for dental procedures, scans or hospital procedures. There are a number of reasons for this that are set out below.

Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.
Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than 4 hours.
Whilst most people find benzodiazepines like diazepam sedating, a small number of people experience the opposite effect and may become aggressive. Benzodiazepines can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.
According to the national prescribing guidelines that doctors follow (the British National Formulary, or BNF) benzodiazepines are not allowed to be prescribed in cases of phobia. Thus your doctor would be taking a significant legal risk by prescribing diazepam for fear of flying as it is going against these guidelines. Benzodiazepines are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.
Diazepam and similar drugs are illegal in a number of countries. They may be confiscated or you may find yourself in trouble with the police.
Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.

If for a dental procedure, scan or hospital procedure, we recommend you contact your dentist or consultant to discuss this further. We are unable to prescribe.

We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines. We have listed a number of these below.

Easy Jet