Self Referral Services

We have provided our patients with a list of services that they can self-refer to without the need to see a GP or Nurse. You can normally self-refer by phone, attend a drop in clinic or by completing a self-referral form which you can send via email or post to the service of your choice.

Age UK Wirral

Ask Us Wirral is the Information & Advice Service for Wirral residents that is delivered in partnership between Citizens Advice Wirral, Age UK Wirral, Wirral Change and Wirral Mencap. Providing a free, confidential and impartial service to people on the Wirral on social care and wellbeing issues.

Call: 0300 33 00 111

Self-referral/Contact Us

Citizens Advice Wirral

Citizens Advice Wirral is an independent and impartial organisation here to help you.

We offer wide ranging help across subjects that include the management of debt, problems with housing and rent, relationship issues and consumer rights.

We provide advice in a range of different ways –

  • Through information available to you online
  • By help over the phone
  • In pre-booked face to face appointments with our trained advisers

Tel: 0300 33 00111
(10:00am to 4:00pm Monday to Friday)

We run a once weekly afternoon clinic for advice on benefits and finances.

Healthwatch Wirral

A directory of services that can help, support and advise you.

Healthwatch Wirral

Liverpool Women’s NHS – Early Pregnancy Assessment Unit (EPAU)

There are over 200 Early Pregnancy Assessment Units (EPAU) across the UK in NHS hospitals, and we are lucky to have a dedicated EPAU here at Liverpool Women’s Hospital. EPAU is a specialist unit that provides care for women with problems in early pregnancy (6-12 weeks).

The most common reasons women are referred to our EPAU are:

  • Bleeding and/or pain with a positive pregnancy test
  • Women with previous ectopic pregnancy
  • 2 consecutive miscarriages in the preceding pregnancies
  • For specialist care if a problem is suspected after an early pregnancy ultrasound scan in another setting.

Self -Referral

  • Assessment is by appointment ONLY 
  • Ultrasound scanning appointment times are from 8am – 4pm on weekdays, you will be offered the next available appointment time.
  • We aim to offer an ultrasound scan within 72 hours of referral
  • Access is via:
    • Self-referral by telephone assessment on 0151 702 4140
    • Clinical assessment in the Emergency Department
  • EPAU is located on the ground floor via the entrance to Gynaecology Emergency Department (GED).

Sexual Health Wirral

Not sure what service you need?

Don’t worry, we offer telephone consultations for advice and guidance with one of our duty nurses who will discuss your options and signpost you to the correct help.


Clinics are now a mix of walk-in and wait slots and pre-booked appointments. View or download the timetable.

No time to come into clinic but need testing?

Don’t worry, we offer free and discreet STI (chlamydia, gonorrhoea and syphilis) and HIV postal test kits which you can order online. The kit is the quickest and easiest way to get tested and is sent in discreet packaging to an address of your choice. Results are text to your phone within 7 days. It’s that easy!

Need free condoms?

Pop to one of our clinics and complete a registration form. Once you have completed your form you’ll be able to request free condoms from any of our clinics.

If you’re unsure of how to use one watch our video or ask a member of our team for a condom teach.


Our clinics run 6 days a week in fully accessible venues across Wirral.

We offer a mixture of walk-in and wait and appointment clinics throughout the day to suit all lifestyles.

Walk-in and wait clinics

Our walk-in and wait clinics offer limited slots and operate on a first come first served basis.

When clinics are at full capacity, patients asking to be seen will be triaged and those who fit our urgent criteria will be a priority.

At busy times we may need to signpost non-urgent cases to other clinics or recommend patients make an appointment for an alternative day or suggest a return visit.

We apologise for any inconvenience this may cause.

Appointment only clinics

Booking a clinic appointment has never been easier. You can either book an appointment online at a time to suit you or call us on freephone 0300 123 5474 (8.00am – 8.00pm).


We provide a specialised Brook Service for young people aged 19 and under.

Our walk-in and wait clinics run every week:

Brook, Birkenhead

Monday – Thursday, 3.00pm – 6.30pm

Friday, 3.00pm – 5.30pm

Saturday, 1.00pm – 3.30pm

Our service also provides young people’s clinics at:

  • Victoria Central Health Centre, Wallasey
  • Eastham Clinic

Talking Together Wirral

Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Talking Together Wirral (TTW) is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16+ who lives in the Wirral.

TTW is delivered by Insight Healthcare and supported by:

  • Cheshire and Wirral Partnership NHS Foundation Trust
  • Age UK Wirral
  • Involve Northwest
  • Cruse Bereavement Care Wirral
  • Open Door Centre
  • Wirral’s GP Federations

How do I arrange an appointment?

You can self-refer to our service in the following ways:

Wirral Carers Wellbeing Services

Isolated, lack confidence, worried about health or finances?

Then phone now on 0151 670 0777 ( Monday to Friday 9am to 4pm ) and talk to one of our Carer Connectors to get information and advice. We can help.

Wirral Ways

We provide a non-judgemental service, with qualified, experienced staff & volunteers who offer support in health & wellbeing and substance misuse. We can talk to you in a number of supportive environments, and all which have a friendly atmosphere and provide you with information to help you reduce your substance misuse or become abstinent.

Call: 0151 556 1335 or self refer by following the link: